Shipping + Returns

Shipping

Take advantage of FREE SHIPPING on U.S. orders with a subtotal of $35. NO CODE NECESSARY.  

Please allow 3 - 5 business days to process and ship your order. Any order placed on the weekend and holidays are processed on the next business day. 

* 20% is for first time subscribers and can only be used once. Enter code at checkout

2021 HOLIDAY CLOSURES

We will not process or ship orders on the following dates:

• Memorial Day - Monday, May 31
• Independence Day [Observed] - Friday, July 5
• Labor Day - Monday, September 6
• Thanksgiving - Thursday, November 25 + Friday, November 26
• Christmas - Friday, December 24 + Saturday, December 25
• New Year's Day - Saturday, January 1

EXCHANGES + RETURNS

Returns must be made within 30 days days of delivery. 

A refund will be processed for products that were damaged while en route to the shipping destination. Please email hello@1313candle.com to report any damages and include photos of damaged products. Return of damaged products is not necessary. Refunds may take up to 24 to 48 hours depending on the bank/credit card company.

 As a growing small business, we aren’t currently able to cover return shipping costs.

Unfortunately, we cannot accept returns on sale items.